Remote video consultation

Remote video consultation with a doctor – is a virtual meeting during which the patient communicates with doctors by phone, video call, or email. During a remote consultation, patients are provided with information about their diagnosis, treatment recommendations, and further monitoring. If necessary, the doctor will issue electronic prescriptions or a sick note during the remote consultation.

How long does video consultation with a doctor last?

A standard virtual  doctor consultation lasts between 20 and 30 minutes, depending on the specifics of the case.

When should I request video consultation with a doctor?

  • If you need advice on common ailments;
  • If you want to discuss the results of clinical, laboratory, or pathological tests;
  • If you need a prescription or a referral to a doctor;
  • If your family doctor is unavailable or you don't have time to visit your family doctor's office;
  • If you are concerned about a specific medical problem.

Benefits of video consultation:

  • In case of illness, you can consult a doctor rvirtualy without leaving your home;
  • Electronic prescriptions can be issued (based on the doctor's decision, except for psychotropic and narcotic drugs);
  • Consultations take place wherever is convenient for you;
  • If necessary, a sick leave certificate can be issued remotely;
  • Data can be easily shared via digital platforms.

Disadvantages of virtual consultations:

  • It is not possible to perform a physical examination of the patient;
  • It may reduce the quality of communication with some patients;
  • Technical problems may disrupt the provision of services;
  • Not all patients have access to the necessary technology;
  • Doctors face difficulties in assessing patients' symptoms.

How to prepare for a virtual consultation with a doctor?

  • Make a list of all your questions in as much detail as possible before the virtual consultation, as many people may get confused during the consultation and forget important details. A detailed patient history allows the doctor to help you most effectively;
  • Learn about your family medical history;
  • Make a list of your current medications, if any, and their dosages;
  • Send all important medical results – echocardiograms, blood tests, etc.